The new Skincare Naturals shopping cart contains many features that will help to provide you with a fantastic shopping experience for your natural skin care and beauty needs - that's our goal here!

You will find a listing below of features and programs that are available to you through your Skincare Naturals customer account.

CUSTOMER ACCOUNT CAPABILITIES 
 
Your customer account provides you with access to past orders, track your spending, and place orders faster because your information is autofilled once you sign in.
 
It also allows me to quickly and easily send you inside information such as flash specials if I happen to bottle a few too many of an item (it happens!) or have an excess of stock or would just like to make room for new items - or if I happen to get in something new and would like to share a 'special, special' with you.

SKN POINTS

There used to be a popular points system in place with the old ordering system but it had to be manually tracked which caused a lot of confusion and time spent looking things up etc.
 
Now the cart tracks automatically so that you receive a 3% discount on your order once you have spent $50.00. It's not a whopping large amount but every little bit helps and it is my way of saying thank you for supporting my business.
 
The nice thing about it is that you don't have to spend it all at once.

Once you have placed a few orders of 25.00 for example, the points system will kick in and calculate your points.

You can use them on your present order at that time or have the opportunity to save them up and really reward yourself later with an order placed mostly using the points that you have saved.


NO MINIMUM ORDER


There used to be a minimum order amount of 35.00 in place, which is quite low but did cause some problems for some of you just wanting to pick up a few small items.


I had it in place because I found that often for these items the shipping was off and it sometimes cost me money to process the order - not good business practice! By refining the ship costs on the cart I was able to solve that problem and now can allow any size order.

And you still get your points after you place a few orders.

Win/Win!

RUSH ORDER CAPABILITIES

There is now an option in the check out area for rush processing. The amount does not include express shipping - it means that if you are in a hurry you can choose RUSH and I will work overtime to get it in the mail the next day for you and drive it to the post office even if I don't have any other orders to go (I live in the country so time and gas is a factor)

It's a good deal at $5. If you need express shipping through Canada Post as well, let me know in the message section or send me an email and I will send you a request for the added shipping cost when I do your ship label through my Canada Post account.

SPECIALS

It's very easy with this system to create specials on the fly, so I will be having more of them as well as a weekly 'Green Light Special' that will change every weekend - usually Saturday. Check the Specials tab on the left hand side any time you would like to see what's new and special!

COUPONS

Every now and again watch for coupon discounts - now on special occasions and for any good reason at all I can send you out a coupon.

 

SKN FREQUENT BUYER CLUB - Save an additional 5% on every order...

If you are a frequent buyer who purchases more than $500 per year from Skincare Naturals, I was happy to be able to set up a feature for you that will save you some money through out the year. For $25.00 you will recieve an additional 5% off of your orders.

I do need to set it up manually so after you purchase your Frequent Buyers Club membership, wait to place your first order until you hear from me so that your additional discount will take effect on that order as well.

The Frequent Buyers Club is good on any purchase - inlcuding bulk items which are already discounted.

NOTE: SKN Points and Frequent Buyers Club points typically will not apply to sale items.

GRAB BAG FREEBIE

Even though we now have a lot of extra features to offer, I am happy to tell you that I will be continueing to add a grab bag freebie to every retail order over $45.00.
 
It's fun and I love to be able to show my appreciation for your support by sending along a little something extra for you to try. I usually try to send something that seems to go along with the rest of your order.
 
You can help me out by letting me know in the message section what you are making and then I can find a little goodie that's just right to add to your order for free. I can't tell you what it is, it's a surprise!


You may find if you go to the site this weekend that some of the areas don't have much. I am working on the new items and soap and finished items and will be adding to them as time goes along.

Same with prebuy specials - I hope to start doing these as well as more how to.


CUSTOMER PRODUCT REVIEWS

You can add your own review to any product!
 
I would love if you could take the time to share your experiences, how you use the product and what you like about it in the review section of your favourite items after you have tried them. It's easy, you can access the form by clicking the Reviews tab under any product.

RELATED ITEMS

Another feature that should be helpful is the related items tab. When you click it you will find a listing of about 5 items that may interest you because they can either be used with, blend well or have a related function specific to the product you are browsing.

TELL A FRIEND

Another great feature if you have buddies who enjoy natural skin care ingredients as much as you do.
 
When you find an item that you love, maybe on sale or something you have been looking for, now you can share it with them.
 
It's a great and much appreciated way for you to help support Skincare Naturals as well as help your friends to bring some great, natural items into their life and budget.

ADD TO WISHLIST

If you find something that you would like to save for a future order, now you can add it to your wishlist and come back to it later rather than searching through the site.

If you encounter any problems during check out, you can let me know personally at
jan.ferrante@gmail.com and I will look into it asap.
 

IF YOU HAVE A PROBLEM ORDERING

Since it is a new cart, I've tried to test and work out any bugs to the best of my ability.

The only known issue that I am aware of at this time is that you may need to enter your payment information twice.

Just to let you know, I do not receive two payments.

I am going to see if I can simplify the process.

At this time my payment processor is Paypal. You can use your credit card to pay even if you don't have a paypal account.

In the future I will be adding an addition credit card processor.
 

US SHOPPING

For those of you who live in the US and are looking for reliable and environmentally conscious suppliers, here are two companies that I recommend.

I do receive a small commission for any sales made through these links, just to let you know. It helps me to continue my work while providing you with a reliable source of natural products and supporting fellow companies whose mission and vision I fully support.
 
If you choose to order through my links, I thank you very much.

MOUNTAIN ROSE HERBS
http://www.mountainroseherbs.com/index.php?AID=083500

From Nature With Love
http://www.fromnaturewithlove.com/?affiliate=33659

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